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Nike apologizes for unusual WeCom messages as police investigate

Nike apologized for unusual messages from its WeCom customer-service account and said police were investigating. WeCom attributed suspected pornography-related spam from a small number of accounts to a compromised third-party add-on service. It forced affected accounts offline and blocked related links. Nike urged consumers not to click on or forward the unusual messages.

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Nike apologizes for unusual WeCom messages as police investigate
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What to know

  • 01

    WeCom said a third-party add-on service was compromised and affected accounts were forced offline.

  • 02

    Nike said police were investigating and advised consumers not to click on or forward unusual messages.

Why it matters

The incident concerns corporate customer-service account security, but police and WeCom had not disclosed whether customer data was accessed or retained when the report was published.

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