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JD.com plans over 100,000 robot repair engineer jobs in five years
JD.com plans to create more than 100,000 robot repair engineer jobs over the next five years and establish an after-sales network covering over 100 countries. It has repair partnerships with nearly 100 robotics firms. It plans 10 training and certification centers in China and will support couriers and other frontline logistics workers in moving into robot repair through training and hands-on practice.

What to know
- 01
Services span installation and commissioning, fault diagnosis, routine maintenance and equipment recycling.
- 02
Its in-house SaaS system provides manufacturers, rental operators and end customers with fault alerts, service dispatch and management of on-site or return-to-warehouse maintenance.
Why it matters
The plan links robot after-sales expansion with JD.com’s stated goal of helping frontline logistics workers retrain and change roles.
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