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Verizon apologizes for iPhone Duo preorder delays, offers $100 gift cards
Verizon has apologized to some customers whose Apple iPhone Duo preorders face unexpected shipping delays and is offering $100 gift cards as compensation. The cards can be used online or in stores to pay bills or buy products. Verizon said customers retain their places in the order queue while it works to process orders and deliver devices as quickly as possible.
What to know
- 01
The $100 gift cards can be used online or in stores to pay bills or purchase products.
- 02
One preorder customer reported that the estimated delivery date moved from October 23 to November 7.
Why it matters
The update concerns affected preorder customers’ delivery arrangements and the compensation available to them.
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